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Address:
MotoDepot, Inc.
956 W Hyde Park Blvd
Inglewood, CA 90302

Toll Free Phone:
1-877-MotoDepot (668-6337)

Office Hours:
We are open Monday through Friday, 9am to 5pm Pacific time, closed on major holidays and for international motorcycle races at Laguna Seca.

E Mail:
sales@motodepot.com
joerocket@motodepot.com (Joe Rocket Price List auto-responder)
arai@motodepot.com (Arai Price List auto-responder)
shoei@motodepot.com (Shoei Price List auto-responder)
hjc@motodepot.com (HJC Price List auto-responder)

Why write or call for prices?
Some product lines, like Shoei, HJC, Power Trip and Joe Rocket for example, have Minimum Advertised Price policies. These manufacturers will refuse to sell to us if we show a price too far below their suggested retail. Fortunately they are not allowed to "fix" our actual sales price, but you do have to call or write to find out what it is.

How do I get your best price?
For Minimum Advertised Price items like Shoei, HJC, Joe Rocket, Power Trip, etc, you must call or email for our lowest prices. (This is the manufacturer's policy, sorry folks.) We will also give you our Discount Code which allows you to place your order online at our lowest price. Place the item(s) you'd like in the shopping cart, type the Discount Code in the Apply Code box, hit the Apply Code button and the shopping cart will refresh with our actual sales price. Sure beats those "free" shipping offers!
What is your return policy?
Should you order an incorrect item, you have 10 days from the delivery date (as determined by the UPS delivery information) to exchange or return it. Log into your account, select the item you wish to return or exchange, and submit a request for an RMA. No returns will be accepted without a valid RMA. The item you are returning must be in brand new original condition with all manufacturer's labels and packaging. This also means that items like shocks, tires and exhaust pipes must not have been installed. Do not use the product box (if applicable) as a shipping container. Do not ship COD, we will refuse your package. There is a $5.00 exchange fee plus the shipping charge for the new item. Items that originally qualified for free shipping (e.g tires or parts over $500) will be charged $10 shipping for the replacement item(s). If you want to return an item and not reorder there is a 15% restocking fee. Original shipping charges are not refundable. If you need to return or exchange an item, log in to your account, go to your Order History, and request a Return Authorisation for the item in question. There are no returns or exchanges on close-out merchandise.


How much do you charge for shipping?
UPS Ground shipping charges are based on the dollar amount of your order. Faster shipping is available (3 Day Select, 2nd Day Air, Next Day Air, or US Mail), prices vary so please ask for a quote if needed.
            UPS Ground Shipping Table
SUBTOTAL VALUE SHIPPING
$0.00 - $100.00 $10.00
$100.01 - $200.00 $12.00
$200.01 - $300.00 $14.00
$300.01 - $500.00 $16.00
$500.01 and up FREE!
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